Islam Channel Giving – Privacy Policy
Effective Date: 27 April 2020
About this policy
Thank you for choosing Islam Channel Giving, the trading name for The Dawah Project which is located at 428-432 Ley Street, Ilford, Essex, IG2 7BS (registered charity number: 1133424).We take the protection of your privacy seriously. Our Privacy Policy explains what personal information we collect about you, how we use it and the steps that we take to ensure that it is kept secure. It also describes your rights, including a right to object to some of the processing which The Dawah Project carries out as the owner of the Islam Channel Giving website and app. More information about your rights, and how to exercise them, is set out in the “Your rights” section below.
In addition to information that you provide to us (e.g. when registering an account or contacting us), we also collect information about your visits to our website and use of our services (as defined below) through the use of cookies (“your personal information“).
For more details about cookies and how you may control them, please see our Cookie Notice below.
Who we are
In this Privacy Policy, “we“, “us” and “our” means the The Dawah Project, which is the legal owner of the Islam Channel Giving website and app. You should read this Privacy Policy in conjunction with the Terms and Conditions and Cookie Notice which also apply to our website at www.islamchannelgiving.com before using our website/app.Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information is, or is to be, processed. For the purpose of this Privacy Policy, we are the Data Controller of your personal data.Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.We may use the services of various service providers in order to process your data more effectively.
The information we collect
By visiting our website and/or using any of our services, you agree to your personal information being collected and used/disclosed in the manner as set out in this Privacy Policy. The data we collect allow us to process your charity donation.While using our Service we may ask for and collect certain information provided by you. Some of the types of personal information collected has been listed below:
- Name, title, user name, password, postal address, email address, country, credentials
- Phone number, device data
- Time, date, duration, pages viewed
- The resources that you access or online services that you use
- IP address, operating system, browser type
We may also send you a two-factor authentication link to your email or mobile device to gain secure access to your account in the future.
Like most companies, we also use cookies to collect some of this information. Please see our Cookie Notice below for further information on how we and third parties use cookies to collect and process information about your use of our services.
Payments
Our service will include paid services (to take donations), for this we will use a third-party service for payment processing.Your payment card details will not be stored on our networks. The payment information will be provided directly to our third-party payment processors whose use of your personal information will be governed by their own privacy policy.
Donors' and users' data (Phone Number , Email , ... ) is provided by stripe which linked to charity's accounts, this data is protected and not shared with anyone or entity except the charities themselves.
We work with Stripe and their privacy policy can be found here: https://stripe.com/privacy
Why do we need the information
It is necessary for us to process your data in order to process your charity donation. This may also make it necessary for us to share some or all of this data with the relevant charity partners and other third-party services as described above. By visiting our website and/or using any of our services, you agree to your personal information being collected and used/disclosed in the manner as set out in this Privacy Policy. The data we collect allow us to optimise your experience.There are several reasons why we collect your data, some of these have been listed below:
- To deliver, preserve, upgrade and maintain our service to you
- To inform you about amendments to our service
- To allow you to participate in interactive features of our service
- To provide a great customer support service
- To administer donations, including Gift Aid where applicable, either by us directly or your chosen charity
- To gather and examine information so that we can improve our service
- To detect, prevent and address technical issues
- To allow charities and not-for-profit organisations to process your donation and to contact you to provide more details about your donation, and other related information.
- To notify charities and advise them of the donation you have made to them;
- To help us prevent fraud
- For legal reasons including compliance with the General Data Protection Regulation (GDPR)
Storing your data
We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with our Privacy Policy.How we keep your personal information secure
We take privacy issues very seriously and we understand that keeping your personal information secure is very important to you.When handling personal information, security is paramount and we use all reasonable measures to safeguard your information and to ensure it is adequately protected.
Our system is hosted by service providers whom we consider to have good reputations for security. However, please note that no method of transmission over the internet can be 100% secure, as such while we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security and cannot, therefore, be held responsible for unauthorised or unintended access of your data, which is beyond our control.
How long we keep your information
Unless a longer retention period is required or permitted by law (such as for tax, accounting or for other legal requirements), we will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy. We will not keep your information for any longer than the period of time for which you have an account with us, except for the reasons detailed above. When we no longer have a legitimate business reason to process your information, we will either delete or anonymise it or securely store and isolate it from any further processing until such time as deletion is possible.Disclosure of your personal information
We may disclose your data to other third-party service providers to the extent that they need access to your data in order to provide us with their services. We will only use suppliers who provide sufficient guarantees as to the processing of your data, including in relation to keeping it secure.Your data may also be shared with our staff, bank and payment providers, organisations with the card payment industry to help prevent online fraud, the charity to which you have donated, and law enforcement agencies.
You should be aware that if we are requested by the police or any regulatory or government authority investigating suspected illegal activities to provide to them your personal information and/or information concerning your activities whilst visiting the site, we shall be entitled to do so. We are also entitled to disclose your personal information to third parties if we are under a duty to disclose or share your personal information in order to enforce or apply our Terms and Conditions and other agreements; or if we reasonably consider this necessary; or to protect the rights, property, or safety of us, our customers, or others.
If our business is sold or integrated with another business, your personal information may be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.
We will not sell, trade, or rent your personal data to others.
Charities/not-for-profit organisations
If you have opted to give Gift Aid, we will share your information with the charity/not-for-profit organisation so that they can submit a claim for Gift Aid. These organisations are not permitted to contact you using the information we have provided to them, other than in connection with the processing of your donation. Doing so is in breach of our policy. We will only share your details for the purpose of marketing if you have opted in for this. To opt out please contact the relevant charity/not-for-profit organisation.Your rights
You have various rights with respect to our use of your personal information:- Access: You have the right to request a copy of the personal information that we hold about you.
- Accuracy: We aim to keep your information accurate, current, and complete. You can ask us to correct any incorrect data.
- Objecting: In certain circumstances you also have the right to object to the processing of your personal information.
- Erasing and Restricting: You have the right to ask us to erase or restrict your personal information.
- Porting: You have the right to request that your personal information is ported to you.
- Complaints: If you believe that your data protection rights may have been breached, you have the right to lodge a complaint with the supervisory authority in the country of your habitual residence, place of work or of the potential breach, or to seek a remedy through the courts.
When we ask you to supply us with information, it will be clear whether the information we are asking for must be supplied so that we can provide the products and services to you, or whether the supply of any information we ask for is optional.
Changes to this Privacy Policy
If our Privacy Policy changes in any way, we will place an updated version on this page (displaying a version date at the top of the page); and where required, we will notify you of such changes either by email or when you log in. Regularly reviewing this page will ensure that you are always aware of how we process your personal data.Cookie Notice
'Cookie' is a name for a small file, usually of letters and numbers, which is downloaded onto your device, like your computer, mobile phone or tablet when you visit a website.They let websites recognise your device, so that the sites can work more effectively, and also gather information about how you use the site. A cookie, by itself, can’t be used to identify you.
How do we use cookies?
We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you come to our website and also allows us to improve the user experience.The cookies we use
We use the categorisation set out by the International Chamber of Commerce in their UK Cookie Guide.We use all four categories of cookies:
- Strictly necessary cookies are essential for you to move around our website and to use its features, like our shopping basket and your account.
- Performance cookies collect anonymous information about how you use our site, like which pages are visited most.
- Functionality cookies collect anonymous information that remembers choices you make to improve your experience, like your text size or location. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.
- Targeting or advertising cookies collect information about your browsing habits in order to make advertising relevant to you and your interests
Turning cookies off in your browser
Most browsers automatically accept cookies by default, but you can usually refuse cookies or selectively accept certain cookies by adjusting the preferences in your browser. If you do not want us to use cookies in your browser, you can set your browser to reject cookies or to tell you when a website tries to put cookies on your computer. However, if you turn off cookies, there may be some features of our site that will not be available to you and some Web pages may not display properly.You can find information on popular browsers and how to adjust your cookie preferences at the following websites:
Chrome Click Here
Firefox Click Here
Internet Explorer Click Here
Safari Click Here
Complaints and contact
If you have any questions or complaints, please contact us:By email: hello@islamchannelgiving.com
By phone: 020 7374 4511
By post: Islam Channel Giving, Media House, 428-432 Ley street, Ilford, IG2 7BS
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